Alexander Ford

801 E 32nd St, Yuma, AZ 85365, USA

About Alexander Ford

4.2 / 5

from reviews

    Depp Randy
    -
    February 19, 2024

    I had a wonderful experience at Ford Yuma! Jose, my salesperson, was extremely knowledgeable and friendly. He did a fantastic job assisting me throughout the entire car-buying process. He was patient, attentive, and made sure to answer all of my questions. The selection of vehicles at Ford Yuma was impressive and the customer service was top-notch. I highly recommend working with Jose and the team at Ford Yuma for anyone in the market for a new vehicle. Thank you, Jose, for your excellent service!

    brad kruger
    -
    April 01, 2024

    While on vacation from Canada, our Ford E350 Class C RV refused to start and needed a tow to Alexander Ford early February. A manager named Ricky did a great job getting us back on the road again. Their maintenance shop was very busy so we were so appreciative that they sqeezed us in on short notice. Thanks again.

    Jennifer Peña
    -
    March 15, 2024

    We have to thank MIRANDA service writer, RICKY Service Mgr, and TYSON service tech, for their assistance in getting our truck "issue" fixed. It took a couple of trips, and about 3 weeks to get it done. We truly appreciate their kindness and work to solve the problem. So far, so good. They stayed true to their word, and we thank them.

    Vickie Houser
    -
    January 29, 2024

    I would go elsewhere. We were having problems with our F-150 not starting. Another shop after hearing the issues told us to take it to the dealership because they thought it might be the ignition switch. So we took it here to Alexander Ford. My husband told them we thought it might be the ignition switch, but that we were not mechanics and would like a diagnostic test done first to make sure it wasn't something else. He was informed on the price of the diagnostic and he agreed to it. Several hours later the truck is "repaired" and ready to go. The receipt shows no diagnostic test performed. They simply noted that there was a wiggle in the ignition switch "as reported by the owner". $700+ to repair the ignition switch. They also told him our battery was bad, which had been recently tested as good. Two days later our truck won't start. We replaced the battery, but surprise surprise, that wasn't the problem either. Ultimately we took it to another shop in town who actually performed the diagnostic test we needed and guess what. We had a secondary computer module failing.- $120 repair. Alexander Ford should have found this. Had they done the requested diagnostic test first the code for the secondary computer module would have been evident. No one needs a mechanic who just fixes something without investigating the problem first, especially when asked to do so.

    Doug olmstead
    -
    February 23, 2024

    Update: I met my check in clerk at the Larry TCGuy. I bent her ear about my order. Then her husband who works at Ford also covered my drinks++++ thanks again Maranda. Well walked out a lot lighter in the pocket. Bought a oil change and fuel filters on a F350 from the advertised "quick lube". Only took 2 hrs. Maybe rethink the name 📛. Mystery charge $23 to top off fluids, yet when I checked at home dust was still on most Caps. Didn't see a Ford logo on the oil filter either must be a generic industrial type. I go to Ford for Ford parts damn it!!!! They charged $399.99- a "car payment or left leg" amount for just an oil change and filters. Seems a bit pricey. Last year up in Michigan it was $199 for same actual service, the bill also included some items as B.element fee $132 - that must be labor? Anyway probably better off than a 15 minute oil change place. I'll be Heading east to more promising competition of oil change options.

    Alexander Ford

    Our Address

    801 E 32nd St, Yuma, AZ 85365, USA

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