Get Air Trampoline Park

3121 S 4th Ave, Yuma, AZ 85364, USA

About Get Air Trampoline Park

4.1 / 5

from reviews

    Dean
    -
    May 12, 2024

    Very disappointed. This business has gone downhill. Seven broken items (climbing items and balance items). Blocked off net/dodge ball area. Lightning off at the basketball hoop. Parents and toddlers in diapers sitting in the middle of jumping areas like it was a picnic. No employees monitoring anything or anyone.No discount on entry. Everything is worn out. Vending machine broken. Too bad.

    E A
    -
    May 06, 2023

    It's an alright place for kids to have fun, especially on weekends. There's not many places in town for the kids besides bowling alleys. I would have given it a 5 star, but there are plenty of things that need to be addressed by staff and management. For example, plastic around the pits needs to be replaced, not having hand sanitizer throughout the park. It would help if they had staff disinfecting play areas on a regular basis.

    Stacy Gibson
    -
    January 30, 2024

    Saturday was my first time ever going to this trampoline park. Sadly, I give this place 3 stars because it surprised me the quality of the whole place and their process with jumping. I have visited at least 4 other jumping parks over the years and had a far better experience. Then talking with locals who had been here when Get Air opened for the first time, I find out the quality and process was much better- so it has only declined in the past year or two. How sad. First off, a friend told me “if you go in there you better have a nose plug because it smells like feet.” When I told my fiance, whom has gone before was like, “what? No way…”. Fast forward to Saturday and once we both entered Get Air with the children, the bad odor hits you like a wave of bad socks- literally as soon as you enter the facility. We spent two hours there for a birthday party- after a while, like most odors, you start to notice it less but only because you are trying to block it out. This makes me question how clean the facility is. Next, there were only maybe 3 staff, from what I could tell. They were working the front desk and gathering drinks for another party. I didn’t see any staff monitoring the trampolines, and making sure kids were where they were supposed to be. For example, others I attended had areas for smaller kids so big kids couldn’t accidentally hurt the smaller ones. Other parks I attended had color-coded bracelets to track the length of time you purchased. Apparently these were features when it first opened but no longer available. This obviously means I could prob even squeeze out more bouncing time for my kiddos for free, but also means others are prob doing the same- and hence the place gets crowded. No one is really monitoring that- but instead is like an honor system. Another surprise was their waiver process. Apparently once you sign a waiver for your child to participate you don’t have to do another one, even if it’s years later. This also means anyone can bring your child to jump without a waiver being updated. I would think a business would want more liability than that - guess it won’t change until a person gets injured and sues. I had to sign a new waiver every time I took my child. It was literally a 30 second process. Okay so other than that stuff, the trampolines work and colors are still vibrant. The bathrooms were clean. The party area in the back looked big. Would I go again? Maybe if my kids wanted. Mainly bc it’s the only one in town.

    Brittany Garner
    -
    January 06, 2023

    It is a very fun place. My kids love going. My only suggestions would be to have cleaner bathrooms (they are often out of soap and paper towels and are just yucky). They also need a little more supervision. I like that the staff isn’t super strict, but sometimes kids go a little crazy and end up hurting other kids. So I would think you would have at least one staff member in the jump area walking around keeping an eye on everyone.

    Ashley Aitken
    -
    May 13, 2024

    Manager Nicole is amazing, and the rest of her staff. I have a great time watching my littles from the bench at the front while they play.

    Get Air Trampoline Park

    Our Address

    3121 S 4th Ave, Yuma, AZ 85364, USA

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