NextCare Urgent Care

1394 W 16th St, Yuma, AZ 85364, USA

About NextCare Urgent Care

4.6 / 5

from reviews

    Rhonda Hernandez
    -
    May 05, 2024

    I wasn't feeling good at all. After only a few minutes I was called back, with a HR of 221/131 I was seen by Dr. Ortiz and highly Satisfied. I recommend anyone who has any concerns to come here, Best care ever and they are very efficient!! Thanks (=

    Bobbi Cardona
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    May 16, 2024

    I have never been treated better in any Urgent Care, hospital or Dr. office. Tina Grinsteiner was absolutely perfect, kind, knowledgeable, gentle, helpful and patient with me while re draining an abscess that Daniel Ortiz drained 12 days prior. That was not a good experience. Tina did all she could to help me. And I actually finally feel no pain today.

    Pedro Pena
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    May 13, 2024

    The two male receptionist don't care about the patients. I noticed it since I first made contact with them. They aren’t welcoming, don’t show any pride in their work. They seem to do their bare minimum just to get by I guess. They’re unprofessional, cursing in Spanish while I’m with my 11 year old daughter. The CNA nurse assistant was very friendly and professional. The PA was also very professional and explained everything very well. The issue: A medication in the prescription was not covered by my insurance because it was liquid not pills. I called NextCare to get it fixed, but the receptionist told me they couldn’t talk to the doctor directly. They told me they had to email/message the doctor (PA) and that it would take about 45min for the PA to see the message. An additional 40 mins to get a new prescription. It was Sunday and the pharmacy closed in 10 minutes. I explained to the receptionist my situation and respectfully asked them to please talk to the PA to get it fixed before they closed the pharmacy. The PA had to simple call the pharmacy and tell them they could give me the pills and resend the prescription. By daughter had to go an additional day with stomach pain and go untreated because of the lack of care of the receptionist or because ridiculous policies of the clinic. I won’t be going back.

    Liz Sanchez
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    May 15, 2024

    I walked into your location at 1394 W 16th St, Yuma, AZ on 5/14/2024, at 6:30ish PM, very disappointed with your receptionist and your policy. You advertise that walk-ins are welcomed no appointment needed (Your huge sign outside says this) however, the receptionist refused to accept my son because all of the "walk-in's" were booked up? How are walk-ins welcomed with no appointment needed be all booked up, mind you the lobby was completely empty, no one was waiting to be seen. Do better for your community!

    Michael Lopez
    -
    February 14, 2024

    Friendly, welcoming and professional upon my first encounter at the desk. Nurse that took me in for vitals were very nice, patient and professional. Dr. Tina surely has compassion towards her patients - I was very comfortable during my examination- shown so much concern of my injury and gave me the most appropriate treatment recommendations for my injury. Thank you Dr. Tina and staff.

    NextCare Urgent Care

    Our Address

    1394 W 16th St, Yuma, AZ 85364, USA

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